New NSW Retirement Villages Ambassador hits the road, first stop Courtlands Village

NSW Retirement Village Ambassador Kathryn Greiner AO visited Courtlands Village in North Parramatta.

Courtlands Village in North Parramatta was lucky to host Kathryn Greiner AO in her first public visit since becoming NSW Retirement Village Ambassador.

Ms Greiner, who led the NSW Inquiry into Retirement Villages in 2017, was appointed to the ambassador role on December 10, before embarking the very next day on her Retirement Village Roadshow program.

The Roadshow program encompasses talks and information sessions in retirement villages, RSL clubs, and local centres around NSW to help identify residents’ future needs and inform them about their rights.

A full house was in attendance at Courtlands Village, North Parramatta for the first of these roadshow visits across NSW, as Ms Greiner shared the recent changes made in the Retirement Villages Act, and discussed with residents on how these new reforms would help.

Ms Greiner outlined several issues that were important to the residents, including requesting a “contract check-up” at least once a year with their village provider.

This ensured they were receiving all the rights and services available to them in their contracts, she said.

One of the more popular moments of the seminar with the residents was the Q&A segment, where residents asked questions about the changes to the Act.

“There have been many problems in the retirement village sector over many years, and it’s great to be part of the solution,” Ms Greiner said.

“I’m looking forward to meeting again with residents, sharing the changes made in the Retirement Villages Act, and discussing with them how the new reforms will help them.”

The end of the seminar saw Ms Greiner receive a Christadelphian Aged Care souvenir reusable coffee cup from Diane Hart, President of Courtland’s Resident’s Committee which was met with laughter and applause from the residents.