Southhaven has been Mum’s home for the last 18 months. Whenever I visit the Nursing Home, it is always light, clean,quiet and orderly – but best of all is the welcome and the feeling of belonging when I come through the door. Whether it is staff or a visitor, everyone has a smile or a quick greeting. Staff have always been willing to bring me up to date on events or information about my family member and go out of their way to make residents comfortable and happy in their abode. I know we are fortunate that Mum feels happy, safe and content at Southhaven.